Enter the discount code: "ONEMIX", the first order to enjoy a 10$ off the entire order!

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#Frequently asked questions

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Warranty Period:
Start with a successful payment.
Return Policy:
We accept your request within 10 days after receipt of the order.
During the warranty period, the products can be replaced due to the following problems:
1) If the repair the same part of the shoes twice, still can't normally use.
2) Replacement will be offered if the products appear upper fracture, shoe bottom fracture, and other quality problems during normal use.
The guarantee replacement rights won't be enjoyed under one of the following conditions:
1) Damages caused by improper use or preservation.
2) Damages caused by improper operation.
3) Failure to show guarantees card or effective sales vouchers.
4) Beyond warranty period.
Guaranteed repairs:
During the warranty period, with valid sales document, free repairs if the products appear shoe unglued, thread off and other quality problems.
Delivery date:
The parcels will be expressed in 1~3 days. Any question, pls email to OnemixGlobalMarket@yeah.net
Courier and tracking number:
Most of the parcels will be delivered by Yunexpress.
Parcels information:
https://www.17track.net/en Or find the tracking page.